Dropbox Review

Pros :
  • Easy file sync
  • File sharing
Cons :
  • Not true computer backup software
  • No phone in customer service
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  • PC Compatible
  • Mac Compatible
  • Mobile Device Access
  • Android App
  • iPad App
  • iPhone App
  • 24/7 Support
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Dropbox is the epitome of simple. This is true for their private customer accounts as wells as their business cloud storage service known as Dropbox for Teams. The business product is designed to work well for any sized business and uses shared quotas for storage which makes team access easy. The design is essentially like an on-site storage network, but conveniently held off site with Dropbox for security of the data. Dropbox accounts for Teams are reasonably priced and additional use licenses may be purchased on an as needed basis.

Features:

  • 2 GB free storage
  • Access to files right from the Dropbox website
  • Manual bandwidth limit settings
  • Blackberry, iPhone, iPad and Android supported
  • Linux, Mac and Windows supported
  • Simple Sharing of folders, documents and projects
  • One month archived backup history

 

Product Philosophy:

Simplicity in everything from how easy it is to get tech support to restoring files to previous versions; Dropbox is very modern, very caring and very in touch with their customer’s needs. The idea behind Dropbox is that customers can drop their files in and not have to give it a second thought. In the continuation of their dedication to ease of use, Dropbox also offers Dropbox Mobile. With this app for iPad, iPhone, BlackBerry and Android, users may access their files right from their smartphones for uploading or downloading purposes. “Your stuff is safe,” really says it all.

Security:

Dropbox relies on AES 256 encryption which is the same kind of security that you can expect at your local bank. Dropbox also manages your encryption keys, so the positive there is that if you lose your encryption key it may still be recovered. Because Dropbox uses the Amazon Cloud for their data storage, their servers and data centers are as secure as Ft. Knox. The data centers are protected against network intrusions and actual physical intrusions. Transfers are also secured between Dropbox and their client’s systems. In fact, their mobile apps carry the exact same level of encryption that the main service provides.

Storage:

Storage space at Dropbox is broken down into Basic, Pro 50, Pro 100 and Teams. Basic is 2 GB of free storage space for general use. The Pro 50 plan runs at $9.99 a month and gives 50 GB of space. Pro 100 is $19.99 a month and offers 100 GB of space. The Teams plan is 350 GB of shared space and billing is based on how many user accounts are needed.

Ease Of Use:

Dropbox is hands down the easiest cloud storage service available. Dropbox is also very good about listening to their customer’s suggestions. They make a Vote box available on their website for customers to leave feedback and suggestions for the developers and admins.

Help/Support:

Dropbox technical support is available through their website and through customer login. Tickets for service may be submitted directly from the Dropbox help and support page.

Latest Customer Reviews

  1. Your comment is awaiting moderation.

    […] in Mercado de San Miguel and the beauty of the Royal Botanical Garden will always be with you when you use a cloud dropbox system after or even during your […]

     
  2. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Love Dropbox. New pricing structure doubled my storage for the same price! Just started my second year of service!

     
  3. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Customer Service 24/7/365

    Customer service departments, with other companies, tend to have their own hours that work for their schedule and where they live, but since Dropbox has clients all over the globe, it only makes sense for them to be open all the time, so it is convenient for everyone. The best part about this is that you can always talk to a real live person, and they are always happy and helpful no matter what time of day it is!

     
  4. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Love it!

    Cloud storage absolutely rocks! I got hooked when I was offered a limited amount for free on my iPad, and immediately convinced my supervisor to look into it for our business needs. Thanks to my great idea, I just got a raise, and the IT guys get a bit of a break too! Dropbox is our new favorite thing around here, and I cannot say enough great things about them.

     
  5. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Pleasent to work with

    I heard about Dropbox from this website, as well as from a couple of acquaintances. They had heard that my company was looking for someone to use for cloud storage, and have had good experiences so far with Dropbox. Since they do not have a whole lot of clients yet, like some other larger companies, it is much easier to get a more personalized experience with them, which is a great bonus that you just cannot pay for.

     

Features:

  • Easy File Tracking and Recovery
  • Personalized Privacy Policies
  • Data Encryption Software
  • Remote Wiping available
  • Strong Security Features

Product Philosophy:

Dropbox has been deeply committed in giving everyone an opportunity to enjoy a high grade technology of a secure way to keep, share and access private files and any point in time, anywhere anytime in the world on any device.

Security:

Dropbox has also made a great move in building a strong collaborative atmosphere for its user most especially firms and organizations. This gives every user the will to collaborate with his or her colleagues with confidence and peace of mind.
Every user has been given the power and control over sharing of folders and web addresses, and also allows you to restrict your team members from sharing information outside your team. Also, you have visibility into every move made in your account, including files and folders that were shared at any particular point in time, and you can also generate an intensive report of every activity that had taken place from the admin panel.

Storage:

With a personal account for Dropbox, you are eligible for 2 GB of storage for absolutely free. Dropbox pro is $99 /year per user. Dropbox for Business is $795 / year for the first 5 users and $125 / year for each additional user.

Ease Of Use:

Dropbox has moved further to make business management more easy, by creating a medium in which a worker in a certain organization can get files down to another co-workers at any point in time, anywhere and anytime, so that a company or any organization would be able to have a complete team focus on any task required of them to execute, also Dropbox also has partnership with some trusted and certified identity providers so that you can use your current existing authentication process without being scared of illegal access to important file and top secret documents.

Help/Support:

You can reach Dropbox customer support by filling out a feedback ticket to reach them.

Latest Customer Reviews

  1. Your comment is awaiting moderation.

    […] in Mercado de San Miguel and the beauty of the Royal Botanical Garden will always be with you when you use a cloud dropbox system after or even during your […]

     
  2. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Love Dropbox. New pricing structure doubled my storage for the same price! Just started my second year of service!

     
  3. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Customer Service 24/7/365

    Customer service departments, with other companies, tend to have their own hours that work for their schedule and where they live, but since Dropbox has clients all over the globe, it only makes sense for them to be open all the time, so it is convenient for everyone. The best part about this is that you can always talk to a real live person, and they are always happy and helpful no matter what time of day it is!

     
  4. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Love it!

    Cloud storage absolutely rocks! I got hooked when I was offered a limited amount for free on my iPad, and immediately convinced my supervisor to look into it for our business needs. Thanks to my great idea, I just got a raise, and the IT guys get a bit of a break too! Dropbox is our new favorite thing around here, and I cannot say enough great things about them.

     
  5. Value for Money
    Reliability
    Support
    Features
    Storage Space
    Upload Speed
    Ease of Use

    Pleasent to work with

    I heard about Dropbox from this website, as well as from a couple of acquaintances. They had heard that my company was looking for someone to use for cloud storage, and have had good experiences so far with Dropbox. Since they do not have a whole lot of clients yet, like some other larger companies, it is much easier to get a more personalized experience with them, which is a great bonus that you just cannot pay for.

     

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